How we collect, use, and protect your personal information when you visit MTB Trails Australia.
MTB Trails Australia ("we", "us", "our") operates the website at mtbtrailsaustralia.com.au (the "Site"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. We comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
We collect information in three ways:
We and our third-party providers use cookies, local storage, and similar technologies to remember your preferences, keep you signed in, measure usage, and (in the case of Google AdSense) personalise advertising. Most browsers let you refuse cookies or alert you when a cookie is being sent; refusing cookies may disable some features of the Site.
As an AdSense publisher, Google and its partners may use cookies to serve ads based on your prior visits to this Site or other sites. You can opt out of personalised advertising by visiting Google Ads Settings or, more broadly, the Digital Advertising Alliance opt-out page.
If you visit the Site from the European Economic Area, the United Kingdom, or Switzerland, you will see a consent message powered by Google's Consent Management Platform before personalised advertising or non-essential cookies are loaded. The message explains the categories of data processing and lets you accept, reject, or customise which categories you allow.
Your choices are stored in your browser. You can review or change them at any time from the same banner — it can be re-opened by clicking Manage cookie preferences when it is available, or by clearing your site cookies and reloading the page. Choices apply to this Site only; preferences for other Google services are managed separately through your Google Account.
Where consent is required, no advertising or analytics cookies are placed until you have made a choice. Essential cookies (for example, those needed to keep you signed in) are not subject to consent because they are strictly necessary for the Site to function.
The Site uses the following third-party services. Each has its own privacy policy:
Some outbound links on the Site are affiliate links. When you click one, the third-party business may set cookies or read tracking tags in the link so it can recognise that you were referred by us and, if you make a booking or purchase, pay us a commission. This tracking is operated by the third party under its own privacy policy, and using an affiliate link costs you nothing extra. For full detail on the programs involved and our commitment to editorial independence, see our Affiliate Disclosure.
We do not sell your personal information. We share information only as needed with the third-party providers listed above for the operation of the Site, when required by law, or to protect our rights or the safety of our users.
We retain account information for as long as your account is active. Comment and rating data persists until you or we remove it. Server and analytics logs are retained for a rolling window (typically 30–90 days) for security and operational purposes.
Under the Australian Privacy Principles you have the right to access the personal information we hold about you, ask us to correct it, and request deletion. If you are in the European Economic Area, the United Kingdom, or another jurisdiction with equivalent rights, you may have additional protections (right to portability, restriction of processing, etc.). To exercise any of these rights, email us at the address below.
The Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will remove it.
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be highlighted on the Site or sent via email if we hold an account email address for you.
For privacy enquiries, data access requests, or to make a complaint, email hello@mtbtrailsaustralia.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.